So the bottom line is.it appears that and PayPal are not playing well together and there has not been a representative on either side of the issue that feels it is important enough to address or fix the problem. credit card) therefore it appears that Southwest Airlines does not view this as an immediate problem that needs to be addressed. Southwest Airlines) because their "quick fix" is to simple advise the customer to use another form of payment (i.e. This issue is not causing a loss in revenue to the merchant (i.e. I recommended to the PayPal Credit representative that PayPal may want to create an "escalated/elevated ticket" to their Accounts Department and/or IT Department to resolve the problem because at this point they are losing money because Southwest is advising customers to use another for of payment (i.e. When I requested the telephone number(s), I was told that PayPal could not provide me with the contact information. I just spoke with a PayPal Credit representative who informed me that the problem "may be" with the Southwest Airlines system not connecting with the PayPal system on the "merchant side." It was explained that the only way to "possibly" resolve the issue would be if someone from the Southwest Airlines (Merchant Support) IT Department contacted someone in the PayPal in a management position (over PayPal Accounts or the IT Department).
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